Using The Iceberg

The Iceberg Model

Employing The Iceberg Method to problem-solving will lay a foundation for creating long-term, sustainable solutions.

1. Events : First, observe and describe what has happened or what is happening.
2. Patterns & Trends : Then, determine if this event or similar events have happened before? What are the patterns of occurrences? What trends have you seen?
3. Structures & Systems : Finally, identify the things, procedures or behaviors that contributed to this event. Why is this happening?
4. Mental Models : What are the beliefs and assumptions that created and shaped the system?

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